How does QIXS.AI assist hotel guests across different Indian regional languages?

QIXS.AI supports natural speech interactions across Hindi, Indian English, Hinglish, Bengali, Tamil, Telugu, Kannada, and Marathi. Whether a tourist from Mumbai calls for room availability or a pilgrim in Varanasi asks for temple darshan timings, the AI communicates with native fluency and warmth.

Can the AI integrate with Property Management Systems (PMS) like Cloudbeds or Opera?

Yes. QIXS.AI connects via REST APIs and Webhooks to Property Management Systems (PMS) and Global Distribution Systems (GDS) including Cloudbeds, Oracle Opera, Hotelogix, and Amadeus to verify live room inventory, rates, and guest folio details.

How does the AI concierge handle special guest requests like airport transfers or dietary requirements?

The AI captures guest flight numbers, arrival times, dietary restrictions, or extra bed requests, logs them directly into the PMS reservation card, and dispatches a confirmation voucher with the driver's contact details via WhatsApp.

Can guests modify or cancel existing room reservations over the phone?

Yes. The AI validates the booking reference code via voice OTP, checks your hotel's cancellation and refund policies, executes the requested date modification in the PMS, and transmits the revised reservation voucher instantly.

What happens if a guest has an urgent on-property maintenance complaint?

For in-house guest maintenance issues (AC failure, plumbing, keycard trouble), the AI immediately generates an urgent housekeeping ticket and triggers a zero-latency warm transfer to the front desk duty manager.

HOSPITALITY CONCIERGE ENGINE · 24/7 GUEST TRIAGE · MULTILINGUAL INDIC VOICE

Autonomous Voice AI for Travel, Luxury Hotels & Resorts

Deliver 5-star guest service around the clock. QIXS.AI powers 24/7 autonomous Concierge voice agents for the Travel and Hospitality industry. Automate Hotel room inquiries, Booking confirmations, custom holiday itinerary planning, and airport transfers across Hindi, English, and regional Indian languages.

Deploy Hospitality Voice Agent Free → Dial Live Concierge Demo: (+1) 877-589-9631

Direct Booking Growth

+ 28% Lift

Captures late-night direct inquiries, bypassing high OTA commission fees.

Front Desk Call Reduction

75% Deflection

Resolves check-in timings, pool hours, and dining menus autonomously.

Indic Languages Supported

8+ Languages

Fluency in Hindi, English, Tamil, Telugu, Bengali, Kannada, and Marathi.

PMS Connectivity

Cloudbeds & Opera

Live 2-way room rate, availability, and reservation record synchronization.

[ 01 / LIVE CONVERSATION DEMO ]

Listen to Rohan — Autonomous Resort Concierge

Listen to how QIXS.AI assists a guest with luxury villa availability, airport pickup, and sightseeing recommendations.

CALL ROUTING: PMS RESORT GATEWAY · CODEC: OPUS / G.711 · VAD: ACTIVE

LATENCY: 620MS (p50)

AI (Rohan)

"Good evening! Welcome to The Heritage Palace & Spa Udaipur. My name is Rohan. How may I assist you with your upcoming stay or dining reservations today?"

Guest

"Hi, hum next Friday se 3 nights ke liye Lake View Royal Suite dekh rahe hain for 2 adults and 1 child. Kya availability hai aur package mein breakfast included hai?"

AI (Rohan)

"Yes ma'am! Next Friday 18th October ke liye hamara Lake View Royal Suite available hai at ₹24,500 per night. Is package mein complimentary royal buffet breakfast at Jharokha restaurant, evening heritage folk performance, and a sunset boat ride on Lake Pichola included hain. Kya main yeh booking hold kar doon?"

Guest

"Haan please, booking hold kar dijiye. Aur hume Udaipur airport se private cab pickup bhi chahiye around 2:00 PM."

AI Action

[SYSTEM EVENT]: Reservation #HP-4481 held in Cloudbeds PMS · Airport Transfer note attached for 2:00 PM · WhatsApp itinerary PDF & secure Razorpay deposit link dispatched via Meta Cloud API.

[ 02 / HOSPITALITY WORKFLOWS ]

Comprehensive Automation for Travel & Resort Operators

WORKFLOW 01

24/7 Room Inquiry & Direct Booking

Handles room rate inquiries, seasonal discounts, and villa availability 24 hours a day, driving high-margin direct bookings without OTA commissions.

WORKFLOW 02

Automated Itinerary PDF Sharing

Instantly compiles customized sightseeing itineraries, day-wise tour schedules, and hotel brochures, sending them directly to the guest's WhatsApp.

WORKFLOW 03

Airport Pickup & Transfer Dispatch

Captures flight arrival times, verifies luggage count, and automatically alerts your transport desk to dispatch chauffeur-driven cars.

WORKFLOW 04

Dining & Spa Slot Reservations

Enables guests to reserve tables at on-property specialty restaurants and book Ayurvedic spa therapies with real-time slot calendar checks.

WORKFLOW 05

Post-Checkout Review & Feedback

Places polite post-stay feedback calls, collecting NPS scores and routing satisfied guests to leave 5-star Google and TripAdvisor reviews.

WORKFLOW 06

Live Front Desk Warm Transfer

Bridges VIP corporate inquiries and event banquet bookings directly to your sales manager's softphone with live caller context and transcripts.

[ 03 / FREQUENTLY ASKED QUESTIONS ]

Travel & Hospitality Telephony Questions Answered

Yes. Powered by Milvus Vector RAG, the AI is pre-loaded with local tourist destination guides, monument opening hours, temple dress codes, and taxi fare estimates to provide rich local recommendations.

QIXS.AI scales elastically to handle hundreds of simultaneous calls during Diwali, New Year, and long holiday weekends, eliminating busy signals and capturing high-intent booking demand.

Yes. QIXS.AI offers crystal-clear, neutral international English voices as well as regional Indian accents, automatically matching the caller's dialect and speech style.

We integrate natively with Cloudbeds, Oracle Opera, Hotelogix, eZee Absolute, Sirvoy, RateGain, and Amadeus through authenticated REST APIs.

Pricing starts at ₹999/month plus ₹4.50/minute of actual call usage. With zero per-agent seat licenses, boutique resorts and hotel chains alike can deploy 24/7 AI concierge telephony at a fraction of 24-hour staffing costs.

DELIVER UNMATCHED 24/7 GUEST HOSPITALITY

Automate Direct Bookings & Concierge Inquiries

Elevate guest satisfaction, drive direct room sales, and streamline front desk operations with sub-650ms Voice AI.

Start Free Trial → Dial Demo Agent: (+1) 877-589-9631