How does the AI Virtual Receptionist replace traditional 'press 1, press 2' DTMF IVR trees?

Instead of forcing callers to listen to rigid numeric menus, QIXS.AI engages callers in natural spoken conversation. Callers state their request naturally (e.g. 'I need to speak to Dr. Sharma about my lab results'), and the AI instantly routes the call or resolves the query with sub-650ms latency.

How does executive warm transfer work with the built-in softphone?

When a caller requests a specific team member or executive, the AI dials the employee's softphone or mobile extension. Before connecting the caller, the AI briefs the employee on the caller's identity and intent, displaying a live real-time Screen-Pop with full conversation context.

Can the AI receptionist manage after-hours calls and weekend inquiries?

Yes. QIXS.AI operates 24/7 without shift gaps. Outside regular business hours, the AI answers FAQs, takes structured voice messages, schedules callbacks, and sends summary notifications via email and WhatsApp.

Can we configure custom VIP caller whitelists and priority routing rules?

Yes. You can define caller whitelist rules in our visual dashboard. Key investors, enterprise clients, or board members are recognized immediately by their caller ID and routed straight to direct executive lines.

What happens if all human departments are busy?

The AI politely informs the caller, offers to answer their query from the company knowledge base, or reserves an exact callback time on the team's calendar, dispatching an instant WhatsApp confirmation.

AUTONOMOUS RECEPTIONIST ENGINE · 24/7 INBOUND ROUTING · SUB-650MS LATENCY

Autonomous AI Virtual Receptionist & Inbound Call Routing

Replace rigid IVR phone trees and overwhelmed front desks. Deploy an autonomous Virtual Receptionist that greets every caller in under 2 rings. Master 24/7 Inbound call triage, perform intelligent executive Transfer with live Screen-Pop, and ensure flawless multi-department Routing across your entire organization.

Deploy AI Receptionist Free → Dial Live Receptionist Demo: (+1) 877-589-9631

Call Pickup Speed

< 2 Rings

Instant greeting with zero hold time or robotic DTMF menu trees.

Inbound Call Deflection

78% Automated

Answers company FAQs, directions, and hours without human staff.

Transfer Dropout Rate

0.1% Drop Rate

Carrier-grade SIP bridging ensures warm transfers never drop calls.

Operating Availability

24/7/365

After-hours receptionist captures night-time leads and messages seamlessly.

[ 01 / LIVE CONVERSATION DEMO ]

Listen to Priya — AI Corporate Front Desk Receptionist

Experience natural conversational triage, caller identity verification, and executive warm handoff.

CALL ROUTING: INBOUND SIP PBX · CODEC: G.711 / OPUS · VAD: ACTIVE

LATENCY: 620MS (p50)

AI (Priya)

"Good morning! Thank you for calling Nexus Global Enterprises. My name is Priya. How may I direct your call today?"

Caller

"Hi, I need to speak with Vikram Singhal from the Enterprise Sales team regarding our cloud infrastructure contract."

AI (Priya)

"Certainly! May I please have your name and company name so I can announce you to Mr. Singhal?"

Caller

"Yes, this is Alok Roy, VP of Engineering at Zenith Systems."

AI Action

[SYSTEM EVENT]: Calling Extension 404 (Vikram Singhal) · Live Screen-Pop: 'Alok Roy, Zenith Systems - Enterprise Cloud Contract' · Audio bridged smoothly with 0ms dropout.

[ 02 / RECEPTIONIST CAPABILITIES ]

Enterprise Voice Routing & Front-Desk Features

CAPABILITY 01

Natural Language Intent Routing

Eliminates numeric menus by parsing spoken caller intent, routing inquiries directly to Billing, Support, Sales, or HR in sub-650ms.

CAPABILITY 02

Executive Warm Transfer

Bridges calls to internal extensions or mobile numbers, whispering caller details and intent to the executive before connecting audio.

CAPABILITY 03

Live WebRTC Screen-Pop

Human agents receiving the transfer instantly see the caller's CRM record, sentiment trajectory, past interactions, and live audio transcript.

CAPABILITY 04

After-Hours & Overflow Receptionist

Handles night-time and holiday caller traffic, capturing structured voice notes, booking calendar slots, and emailing audio transcripts to staff.

CAPABILITY 05

VIP Caller Whitelist & Priority Triage

Recognizes strategic accounts and VIP clients automatically, routing them directly to dedicated account managers without wait times.

CAPABILITY 06

Knowledge Base Grounding (Milvus RAG)

Answers company office location, branch timings, leadership names, and general inquiries with zero hallucination guarantee.

[ 03 / FREQUENTLY ASKED QUESTIONS ]

Virtual Receptionist Questions Answered

Yes. QIXS.AI integrates with existing cloud telephony setups (Tata Teleservices, Airtel, Jio, Twilio, Plivo) as well as IP-PBX systems via standard SIP URI forwarding and WebRTC protocols.

Powered by Deepgram Nova-2 and Sarvam Saaras v3, QIXS.AI features advanced background noise cancellation and streaming Voice Activity Detection (VAD) optimized for Indian speech patterns.

If an employee's line is busy or unanswered after 4 rings, the AI receptionist re-engages the caller, offers to record a detailed voice memo, or schedules a confirmed callback slot in the employee's calendar.

Yes. QIXS.AI connects with Google Calendar, Outlook, and Cal.com, verifying available times and booking appointments directly while dispatching WhatsApp confirmation invites.

A full-time human receptionist costs ₹25,000-₹40,000/month per shift and cannot handle simultaneous calls. QIXS.AI costs ₹999/month plus ₹4.50/minute, handles unlimited concurrent calls, and operates 24/7 with zero downtime.

UPGRADE YOUR CORPORATE FRONT DESK

Deploy Your AI Virtual Receptionist in Minutes

Zero hold times, intelligent warm transfers, and 24/7 coverage. Start with a 14-day free trial.

Start Free Trial → Dial Demo Agent: (+1) 877-589-9631